Andy Andrews QuotesFor the tennis player, also b. 1959, see Andy Andrews Andy Andrews (born May 22, 1959) is an American author of self-help/advice books and a corporate speaker, known for his 2002 bestselling book The Traveler's Gift.
If one makes a mistake, then an apology is usually sufficient to get things back on an even keel. However-and this is a big ‘however’- most people do not ever know why their apology did not seem to have any effect. It is simply that they did not make a mistake; they made a choice…and never understood the difference between the two.
Little things do matter. Sometimes, little things matter the most. Everybody pays a lot of attention to big things, but nobody seems to understand that big things are almost always made up of little things. When you ignore little things, they often turn into big things that have become a lot harder to handle.