Treat people like you want to be treated; live and let live; and also give the other person a break now and then.
The stuff that works best is driven by passion rather than dollars.
I want to help accelerate the evolution of the press because right now, newsrooms are cutting investigative journalists, and we need investigative journalists.
There’s no genius behind it. It’s persistence and listening to people.
A lot of publishers have close relationships with people in power. So the press, which used to speak truth to power, doesn’t. The big result of that has been the erosion of trust.
Finding a good cause is incredibly hard and time-consuming.
I feel that one of the best things a person can do for another is to create a job. So you do OK commercially, and then you try to make a difference of some sort.
The country is in some trouble, because the media, which is supposed to provide a check and balance on government, has decided to stop doing that as a collective entity.
Sometimes a slow gradual approach does more good than a large gesture.
I don’t expect to be a ‘leader’ with this thing. I’d rather be a builder. I’d like to build a way for people doing good work to connect, to learn from each other, protect each other, and then I want to get out of their way.
I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.
A lot of people, myself included, are excited about blogging and stuff like that, citizen journalism, but I do remind people that no matter how excited we are, there’s no substitute for professional writing, no substitute for professional editing, and no substitute for professional fact-checking.