My mother taught me something at a young age – she said ‘you are the company you keep.’ To define yourself by some label or some level of resources – that’s pretty shallow.
In this ever-changing society, the most powerful and enduring brands are built from the heart.
Success is the by-product when you work toward the target.
Sometimes you have to create the thing you want to be part of.
And with the right mentor, don’t be afraid to expose your vulnerabilities. Admit you don’t know what you don’t know. When you acknowledge your weaknesses and ask for advice, you’ll be surprised how much others will help.
China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
I’m optimistic about the country; I’m optimistic about the American people.
It’s ironic that no matter where I go, I meet people from Brooklyn. I’m proud of that heritage. It’s where I’m from, who I am.
I was taken by the power that savoring a simple cup of coffee can have to connect people and create community.
Our history is based on extending the brand to categories within the guardrails of Starbucks.
Don’t buy preground coffee.
We have a big opportunity in China. We think the number of stores here can rival the number in North America.