A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?
People who are right most of the time are people who change their minds often.
Your brand is what people say about you when you’re not in the room.
I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
We are our choices. Build yourself a great story.
If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
Invention is by its very nature disruptive. If you want to be understood at all times, then don’t do anything new.
Cleverness is a gift, kindness is a choice.
If you think about the long term then you can really make good life decisions that you won’t regret later.
Where you are going to spend your time and your energy is one of the most important decisions you get to make in life.