Please find below a curated list of 1,060 of The Best Customers Quotes by notable women and men. Please consider sharing with others any of the Customers Quotes that resonate.
Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer satisfaction, employee satisfaction, and cash flow. If you’re growing customer satisfaction, your global market share is sure to grow, too. Employee satisfaction gets you productivity, quality, pride, and creativity. And cash flow is the pulse—the key vital sign of a company.
Some people see Black Friday as a much-needed break for their wallet. I see it as retail outlets showing the customers the full weight of their contempt. The frenzy to buy cheap crap from China, the human downgrade of people fighting with each other over items they can probably live without, to me, is an insult.
An underpaid man is a customer reduced in purchasing power. He cannot buy. Business depression is caused by weakened purchasing power. Purchasing power is weakened by uncertainty or insufficiency of income. The cure of business depression is through purchasing power, and the source of purchasing power is wages.
New Year, the season for changes in positions and advances in salaries, approaches. If you have in your employ some who deserve more salary, do not compel them to go through the unpleasant ordeal of asking a raise, but, rather, voluntarily increase their remuneration. A raise that comes from the boss without asking is worth a lot more than one that has to be gouged out of him. Is it not true that a great many employers who would not dream of overcharging their customers have no qualms whatever about underpaying their employees if the latter will submit without protest?
In every company which I have done strategic planning, the number-one value people choose is always integrity. The second values may be quality of products and services, caring about people, excellent customer service, profitability , innovation, entrepreneurship, and others. But integrity always comes first.