Best Inspiring Customer Service Quotes

It is not fair to ask of others what you are not willing to do yourself.

If you want to lift yourself up, lift up someone else.

If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.

Customer complaints are the schoolbooks from which we learn.

Until you understand your customers – deeply and genuinely – you cannot truly serve them.

Be helpful – even if there’s no immediate profit in it.

You‘ve got to start with the customer experience and work back toward the technology – not the other way around.

Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.

Right or wrong, the customer is always right.

Biggest question: Isn’t it really ‘customer helping’ rather than customer service? And wouldn’t you deliver better service if you thought of it that way?

Memorable customer service can only take place in a human-to-human situation.

One customer well taken care of could be more valuable than $10,000 worth of advertising.

If you’re not serving the customer, your job is to be serving someone who is.

Every great business is built on friendship.

Customer satisfaction is worthless. Customer loyalty is priceless.

One of the greatest gifts you can give to anyone is the gift of attention

When people talk about successful retailers and those that are not so successful, the customer determines at the end of the day who is successful and for what reason.

In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts

Repeat business or behavior can be bribed. Loyalty has to be earned.

Courteous treatment will make a customer a walking advertisement.

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

We are superior to the competition because we hire employees who work in an environment of belonging and purpose. We foster a climate where the employee can deliver what the customer wants. You cannot deliver what the customer wants by controlling the employee.

Always do more than is required of you.

I like to listen. I have learned a great deal from listening carefully. Most people never listen.

There’s a place in the world for any business that takes care of its customers-after the sale.

Worry about being better; bigger will take care of itself

In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.

Unless you have 100% customer satisfaction, you must improve.

Revolve your world around the customer and more customers will revolve around you.

Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can.

Our attitude towards others determines their attitude towards us.

Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.

If we don’t take care of our customers, someone else will.

Men are rich only as they give. He who gives great service gets great rewards.

A lot of people have fancy things to say about customer service, but it’s just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity.