A collection of the best Quality Quotes for your consideration, inspiration, and motivation. Explore 1000s of thoughtful Quality Quotes.
Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer satisfaction, employee satisfaction, and cash flow. If you’re growing customer satisfaction, your global market share is sure to grow, too. Employee satisfaction gets you productivity, quality, pride, and creativity. And cash flow is the pulse—the key vital sign of a company.
It is my fundamental conviction that compassion – the natural capacity of the human heart to feel concern for and connection with another human being – constitutes a basic aspect of our nature shared by all human beings, as well as being the foundation of our happiness. All ethical teachings, whether religious or nonreligious, aim to nurture this innate and precious quality, to develop it and to perfect it.