Anne M. Mulcahy Quotes

Most of my career has been in sales. I spend 50% or more of my time with customers and employees, and I can’t wait for it to be more than 50%.

Good leadership is about the company’s success, not your own.

If you’re a global company you are going to have jobs overseas. The reality is if we start taxing those jobs at a rate that makes them noncompetitive in those markets, the reality is that we’re going to lose business.

Employees are a company’s greatest asset – they’re your competitive advantage. You want to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company’s mission.

There’s nothing quite as powerful as people feeling they can have impact and make a difference. When you’ve got that going for you, I think it’s a very powerful way to implement change.

Entire families work for Xerox.

When parents are confident that their children will live, they have fewer of them. They invest more in each child’s food, health and education.

The hardware business is all about per-unit manufacturing cost and functionality. The services business is less asset-intensive and more dependent on people.

When you have that window of opportunity called a crisis, move as quickly as you can, get as much done as you can. There’s a momentum for change that’s very compelling.

Something as simple as better breastfeeding could save a million children a year.

Sustainable development is a proven catalyst for Xerox innovation.

What do you really believe makes a difference in the company? For me it’s really clear. It’s about customers and employees. Everything else follows. If you take care of your customers and you have motivated employees, everything else follows.